Thorpe Park Apologise for Annual Pass Day
Thorpe Park have today, via their Facebook Page, apologised for leaving guests disappointed after yesterdays ‘Passholder Preview Day’.
Many guests left the park angered at Thorpe, due to the general lack of organisation of the day, with queues at Food/Drink outlets reaching in excess of 45 minutes!
They’ve released the following apology:
“We are very sorry to anyone who came to the Park yesterday (Sunday 13th March 2011) and didnâ€™t have the day out they were expecting.
Our Annual Pass holders are incredibly important to us and we put the event on as an additional benefit to give exclusive access to the Park before we open up for the full season.Â This yearâ€™s event saw unprecedented numbers turn up to experience the new ride and the Parkâ€™s first day of the season, so much so, that the final numbers were four times more than that for the Annual Pass event last year.
We are instigating a full investigation and will re-assess how Annual Pass events are held moving forward to ensure we are delivering an enjoyable experience.”